We worked with Kelly and Ryan to manage our property. They were patient and thorough with explaining the process and timeline. Kelly and Ryan moved fast and were able to do multiple showings within just days of the listing. Their knowledge and experience makes them a good resource. They provided multiple recommendations to optimize our specific situation. I'm very thankful for their services. I highly recommend them to anyone looking for a good property manager!
If you are looking to buy a house, I HIGHLY recommend Kelly! Don't get me wrong, it's not that she can't help you sell a home, her homes are staged beautifully and sell well but she really stands out as a buyer's agent. I've worked with Kelly multiple times now and every time I see her work with her clients it's like magic. She really gets to understand what her clients are looking for and then helps to go find the right properties that fits their needs. She goes beyond some computer algorithm that spits out homes that have a certain number of bedrooms and bathrooms at a certain price. Her extensive market knowledge and her taking the time to truly understand what the buyers are looking for helps her present the right potential homes for her buyers versus having the buyers spend countless number of hours searching online themselves. She then helps craft the winning offer. And no...it's not because she always gets her clients to offer the highest price. She's very strategic on how she negotiates her offers and how she presents her clients in the best light to get their offer accepted. I don't ever see her clients go through buyers' fatigue where they spend forever searching for the right home or continually getting their offers rejected. After she gets her clients' offers accepted and house sold, she goes above and beyond to continue to be a resource for them. She has connections to the best contractors, has design experience, knows where to eat, she even has a good seafood hook up for crawfish...If you want to know where, you gotta contact her to find out. 😉 Kelly also continues to stay active in the real estate community, gives back, never relaxes and always stays abreast of the latest trends and information to provide the best service for her clients. If you've been looking for a good realtor to help you get into your dream house, look no further...you've found the right person to help you realize that dream... Now, go contact her!
If you don't want to waste your time, Kelly is your agent! Kelly helped me with renting out my condo, and the process went very smoothly. She is a total go getter and was very honest from the beginning. Because I have a busy schedule, the things that I really appreciated most were her prompt responses, direct personality, and advice. So, if you're in the market either looking to buy, sell, lease, or rent, Kelly is your agent! Ryan, her partner, was also of great help. He helped with organizing all the paperwork involved, kept me in the loop of any legal issues, and did a final walk through inspection. They both are very knowledgeable and trustworthy, truly trying to look out for what's best for their clients. With all the services that they offer and the resources that they can provide, save your time and give Kelly or Ryan a call!
If you want a real estate team with high energy and enthusiasm, extensive market knowledge and a dedication to top-notch client service then you've got to meet Kelly Le and Ryan Phan. I have worked with them closely in various facets of the real estate process and they shine! No wonder they stay so busy: They go above and beyond.
We couldn't have asked for a better realtor helping us buy our first home. Kelly is absolutely AMAZING! She went above and beyond to help us find the perfect first home for our little family. We were looking to relocate from San Jose to Elk Grove and were referred to her by a really good friend. My friend spoke very highly of her and we are so thankful for her recommendation. Kelly would go out of her way to meet us in Elk Grove!! Some of the weeks, she would drive out there multiple times to show us different listings. Each time we drove up, she would spend parts of the day showing us around the city. Kelly was from Elk Grove and knew the area like the back of her hand! She is truly our Elk Grove angel! We were extremely nervous about relocation but she made us fall in love with this quiet and beautiful city, Elk Grove!!! Kelly showed us the potential Elk Grove has to offer to a young family like ours. We just love her enthusiasm, how efficient and honest she was throughout the entire process. Kelly truly and genuinely cared about us as her buyers and made sure we were taken care of every step of the way! Even when we were moving in! It has been almost a month now, and Kelly is still checking in to make sure we have everything we need (knowing we are not from the area). She has TONS of recommendations and connections! From which restaurants to eat, places to take the kids and a handy man! Kelly has it all!! If you are looking for a realtor, look no further! Kelly is the realtor that will get you into your dream home! Kelly, we are so happy in Elk Grove! We LOVE our HOME! Thank you so much for all your time, tireless efforts, and professionalism! Thank you for being a part of making our dream of being homers come true! The Nguyen-Do Family
Last month I had a unit for rent. The thought of getting the unit ready for tenancy was daunting. I just did not have the time. Enter Ryan and Kelly....not only did they find wonderful tenants, they took care of everything from beginning to the very end. Both are extremely knowledgeable, professional, and likable. It was nice not to have to search for contractors and a cleaning crew as Ryan and Kelly supplied their very own. Saved a lot of time. Had I known how beneficial and time saving hiring Ryan and Kelly would be, I would have done so long time ago. If you are looking for references, I'd be glad to assist.
Kelly and Ryan helped my boyfriend sell his home in Elk Grove a few months back. They are transparent, professional and efficient. From the moment we met up until the time we closed escrow, they kept us informed throughout the entire process. They walked us through every home inspection report, every document before signing and thoroughly explained everything in details. Although they are from the Bay Area, they had great knowledge about Elk Grove and the Greater Sacramento Area. Ryan and Kelly are extremely knowledgeable in their field and always put our interests first. They are extremely responsive. Whether it be replying back to emails, texts or returning a phone call, they communicate with us throughout the entire transaction. We couldn't have hired a better team to represent us in the sale of the home. We got 5 offers within 10 days. We couldn't have picked a better team to help sell our home. 10/10 recommend. We were so impressed we referred them a friend and their house was sold with 4 offers before having an open house. My friend was also impressed and have asked them to represent them in another sale. If you are looking for an honest, transparent, responsive and has great work ethic Realtor, I highly recommend Ryan and Kelly! We will use them again if we have anymore real estate needs!!!!!
I'm a busy mom of 3 under 5 years old and this was our first time selling our home. I had no idea how the process would go but Kelly really helped to guide me in the right direction. She had a plan for us and helped us stick to the plan to stay on schedule. It was a whirlwind but she made the whole selling process so smooth. We only needed one open house!! Thank you for explaining things to us thoroughly and letting us know what to plan for and what to expect next. I'm thrilled that our 1st home will be in great hands with its new family. That's what we really wanted AND it was for the price we wanted too! Thanks again!! You're the best!
Kelly has been amazing in helping us through our 2nd home purchasing experience. We valued most in the experience on how we were never pressured into making a decision but rather Kelly would offer her professional opinions for us to consider. She is very knowledgeable on the real estate market and we felt an instant connection in partnering with her and Ryan. She is very honest and down to earth. She always made us feel like we were priority, and her responses were timely. She's been over accommodating with us given our busy lives and would meet us in the evenings to show homes. We are very grateful to have met her and have her as part of the home buying experience. You won't get any sales gimmicks with Kelly and Ryan. If you're looking for a home and you want someone who quickly learn your likes/dislikes, trust that Kelly will understand them well and be the greatest in advocating and looking out for your best interests!
Me and my fiancé have been looking for a house to rent online and luckily we found a place that we really liked!! It was the perfect house and location. That's when I met Kelly! I immediately reached out to her to let her know that I was really interested in the home. I had a few questions about the property and told her that we were going to apply for the place before seeing it because we didn't want to risk losing it. They had an open house for Saturday, but she was so kind to let me see the place the same day that I applied!! Once we saw the place I told her that we wanted to proceed. We were approved right away and they decided to cancel the open house on the weekend! I'm so impressed with her responsiveness and amazing customer service! I would highly recommend anyone that is looking for a house to rent or buy to go see her! Thank you so much Kelly!!
Kelly was very easy to contact, great communication and always ensured our questions were answered in a timely manner. I would definitely recommend her to anyone looking to acquire properties in the future.
Kelly is fantastic. When my tenant moved out recently, I was considering using a Property Manager for finding a new tenant and ongoing management. So fortunate to have found Kelly. From my first conversation with her to getting the house rented, she has been professional, competent, responsive and knowledgeable. She also brings a team that will get your house ready for the next renter quickly.
Kelly was referred to me through a mutual friend/associate. My family was moving across the country and we needed our home looked after and help with managing our property. We met with Kelly and Ryan and decided to choose them based on their friendliness, thorough responses to our questions, and general knowledge of this process. We are very happy with that decision. Our home was rented immediately. This is our first time as landlords so we asked a lot of questions and texted or called quite a bit as we were learning how this goes. Ryan and Kelly were both patient, available, and always cleared up our concerns. They took care of everything from cleaning, carpets, inspections to marketing, screening, and procuring our tenant. Highly recommend this power duo!
Kelly worked diligently to look for investment properties for us. We had changed our set of criteria a few times. She was really co-operative and has updated her recommendations accordingly. In the end, she found this awesome house for us and was able to successfully secure the deal by making our situation a convincing case to the seller despite of 10 other bidders. We are thoroughly impressed by Kelly's knowledge, professionalism, and reliability. We were able to close the loan in 22 days complete hassle free. It was a much smoother process compared to our previous purchases. We cannot recommend Kelly more highly.
Kelly and Ryan have been extremely responsive, helpful and such a pleasure to do business with! Being an agent means negotiating everything and you have to be able to work well with all personality types. They have been very professional and with a personal touch that says they truly care! They are pleasant, helpful and fair, tolerant, patient and get the job done with a smile you can feel through the phone! From one happy agent to another: Thank you! We had some challenges that were no fault of ours, the home, or even our clients. Kelly and Ryan worked hard for their clients, got the job done and achieved the all coveted Win-Win!!! My clients are happy now with a home here in the states!
We first met Kelly at a random open house we went to, and then our loan officer independently referred us to her when we were looking for help with property management. Kelly was very friendly and professional and helped us set everything up right away, from listing the property, cleaning it, hosting an open house, screening tenants, to dealing with our HOA. I almost felt bad at how hands-off we were since she took care of everything :). The rental market wasn't going too well at the time (end of summer) but Kelly managed to get the property rented out quickly. I appreciate her honesty in her recommendations on what to expect with our property and prospective tenants. I'm looking forward to working with Kelly and Ryan more in the future.
I highly recommend Kelly as a buyer's agent. Kelly came to a showing of a duplex we were interested armed to prepare us to make the very best offer. We met with her at the property with a lender present who was able to take down our information and provide a pre-approval, something we needed to do ourselves but didn't to decide on making an offer for that property quickly. We would not have been able to purchase the home otherwise. I find Kelly very knowledgeable particularly with the bay area realty climate. Kelly was able to craft a purchase contract that ultimately was accepted. As another indication of how well-prepared people need to be on both sides of the transaction around here, the seller provided ahead of time a seller's inspection report. We didn't go with the lender who pre-approved us in the end, but that first step was critical to get us in the door. Kelly was also generous with her advice on renting out properties as her agency is involved in property management as well, resourceful in connecting us with contractors and other lenders. Because of this lender switching, there was a moment of uncertainty and Kelly was transparent at explaining the potential pitfalls, which i'm grateful for; I need my agents to tell the unfiltered truth. To sum up, Kelly's knowledgeable, well-prepared and well-connected to help navigate the current real estate landscape. I highly encourage people to consider Kelly Le as a buyer's agent.
I haven't used Ryan and Kelly as property managers yet but I've worked with them several times as a vendor. They are extremely nice and helpful when I have questions, and they always get back to me very quickly. I love when people answer their phones and return your messages in a timely manner! I recommend them to my clients all the time.
Just this simple: Kelly helped my client to rent out their property in just a few days. While another property manager cannot get this done in a few months...Will keep on referring clients with property management request to her.
Great Team! Ryan and Kelly definitely know what to do in the housing market. They always quickly responded to any questions I had whether it be through emails, texts, or calls. They also introduced me to very trustworthy associates (cleaners, painters, movers, etc.) The move went very smoothly and as according to plan. Awesome results from these two!
After reading all the good reviews about Kelly on Yelp, my husband and I decided to meet with her. Since this is our first time buying a house, we were very nervous and worried about the whole process. Kelly made everything seems so easy!! She really knows her stuff and is very thorough! It's an awesome experience working with Kelly! We are very glad we found her! Truly and Highly recommend!!!
I was referred to Kelly for my property management and feel lucky that we found her. Kelly has been efficient, on point and 100% responsible for all our needs. After having to deal with other non professional real estate agents, Kelly is 2nd to none and highly recommended.
We are lucky to have Kelly as our realtor and eventually help us to find the property we are looking for. After the purchase, she went beyond and gave us the knowledge about how to max out the rent in leasing out property. she is an expert in that area with many years of property management experience. She has recommended the contractor and even solicited the bids for us. During the transition period, whenever we had issue and reported to her, she was very quick in responses and always provided us the resolution to our satisfactory.
My husband and I are relocating to the Silicon Valley and finding a rental property is tough. However, Kelly has made this the complete opposite for us! She continuously exceeds my expectations of customer service finding a rental. She always updates my family and I of new properties in the area and streamlines communication between us and the property managers. Furthermore, my newborn daughter and I are currently not in the area so she went out to a property and took pictures for us so I could get a feel of the place before my husband went to view it. I can't thank Kelly enough for all the work she's been doing to reunite my family together in one place! It means a lot. I would recommend her to anyone that is in need of help finding rentals or properties to buy! She's the best!
Kelly and Ryan provided wonderful tips and connections to contractors to ready our house for sale. They gave us excellent advice in pricing and staging. Our house sold in just 3 weeks. Since we had already moved out of San Jose, we appreciated how they took care of the house and kept us informed. We were very happy with the results and would definitely recommend them.
I wasn't in the market for a home but came across Kelly's listing and fell in love. She quickly got our offer accepted, we got our house ready to sell and listed within a week. Kelly went out of her way to help us clean/move and get the house staged and ready to sell. Our house sold within 3 days of it being on the market and we got top dollar for it.
Moving is always a stressful ordeal and looking for a place in Silicon Valley kicks that stess up a notch. When we finally found a place, Ryan and Kelly of the Phan Real Estate Team really took the edge off of our experience. They were always prompt, thorough, and attentive to our family's needs with any concern, question and/or document signing. Honestly, they made what could have been a very daunting experience into a pleasant one that we have really appreciated. Our family thanks you both very much.
Ryan and Kelly were great. They acted as the seller and buyer agent on the house I bought in Berryessa. They were efficient, effective, and transparent. They had integrity and were trustworthy. I was the buyer and commercial real estate is my profession. Ryan and Kelly were pros in my book.